With new statistics from Which? revealing that a third of buyers and a fifth of sellers have fallen victim to scams on second-hand marketplaces, the need for vigilance has never been greater. As half of us own pre-loved items, consumer expert Grace Forell is here to unpack these alarming findings and provide essential advice on safeguarding yourself from online scammers. Whether you're buying or selling, learn how to navigate the second-hand market safely and confidently with Grace's expert tips.

In the past year, scammers have stolen a staggering £1 billion from unsuspecting victims across the UK. As we step into 2024, fraudsters are devising new, cunning ways to exploit the vulnerable. From criminals using AI to impersonate friends and family to deceptive QR codes, the landscape of scams is ever-evolving. Consumer expert Grace Forell from Which? is here to guide you through the latest scams to be aware of in 2024, equipping you with the knowledge to protect yourself and your loved ones from these emerging threats.